READING YOUR INITIAL LETTER

If you have engaged our firm to act for you, we write a letter of engagement to you. That letter confirms our engagement, along with particulars of your matter. It will also include our advice. Often that letter also encloses documents that we need you to complete or sign, that will be required either to commence your matter or that are required during your matter. It will also enclose our estimated costs. We will of course send you correspondence throughout the course of your matter.

It is important to us you read the letters and emails thoroughly throughout your matter. We are regularly asked questions which are generally detailed in our letters.

Our letters will also generally contain a “what you need to do” section at the bottom, so that it is clear what we require of you.

If you are unsure of any of the information contained in our letters, we are more than happy to guide you through them. However, generally, if you read the letters and go through them methodically it will avoid any additional telephone attendance/email fees. If you do what is asked of you it will allow us to continue working on your matter more quickly and efficiently and keep your legal costs down.

So our advice to you is READ, READ, READ and do what is requested of you as stated in our letters or emails to you.